Policy / 03

RunRate data deletion

To request deletion of data associated with RunRate's internal publishing integrations or paid production services, email contact.runrate@gmail.com from the account owner address when possible.

Include the platform, account identifier or username, order reference, email address, and records you want removed. We will revoke relevant tokens, delete or anonymise publishing state and logs where legally and operationally possible, and confirm completion.

For a pilot enquiry or paid order, include the email address and company name used in the form. Order, payment, refund, and accounting records may need to be retained where required by law or to resolve a dispute; RunRate will explain any record it cannot delete immediately.

Stripe-hosted payment records and platform-hosted content may also require deletion directly through the relevant provider's controls.